Treating SaaS as the Critical Infrastructure it is

Applications such as Salesforce, Workday, Office 365, GSuite, Box and Slack support the vital activities of every line of business within an organization. Their ubiquity and convenience make these applications invisible to those who rely on them. Despite the importance and growing reliance on these applications, they are seldom considered a part of an organization’s critical infrastructure.

This white paper examines the challenges organizations face as they attempt to manage and secure SaaS applications as part of their critical infrastructure. Topics include:

• Applying the shared responsibility model
• Decentralized and obscured deployments
• Management and monitoring complexities
• Recommendations and best practices