SaaS Security Case Studies
Sprinklr Accelerates SaaS Security, Gains Continuous Visibility, and Cuts Risk with AppOmni
Sprinklr, a global enterprise software leader, streamlined SaaS security by partnering with AppOmni. With real-time monitoring and actionable insights, Sprinklr now identifies and remediates vulnerabilities across its SaaS estate in hours instead of weeks—improving efficiency, reducing risk, and enabling secure growth across all business units.

AppOmni’s Impact
3,000+
Employees protected across a global SaaS environment
24/7
Security posture monitoring and automated detection for all major SaaS apps
The Challenge
As Sprinklr’s cloud footprint grew, so did the complexity of securing dozens of critical SaaS platforms. The company needed to protect sensitive data, maintain regulatory compliance, and support global operations without the burden of hiring rare, expensive SaaS security experts for each application.
Key challenges included:
- Lack of continuous, centralized visibility across a sprawling SaaS environment
- Unsustainable reliance on application owners and external consultants for security configuration
- Cost-prohibitive to hire multiple specialized security experts for each platform
- Manual security reviews were slow, taking weeks and leaving potential “unknown unknowns” unaddressed
- Heightened risk of operational disruption, data breaches, and regulatory non-compliance due to misconfigurations
“AppOmni allows us to understand, improve, and monitor the overall security and risk posture of our key SaaS applications, reducing the overall risk portfolio for the company. Previously, manual reviews took weeks, but with AppOmni’s help, we’ve shortened this process to a few hours, significantly enhancing our efficiency and response time.”
— Gerald Beuchelt, CISO, Sprinklr Inc.
The Requirements
Sprinklr needed a SaaS security partner that could support:
Requirements
How AppOmni Addresses Them
Visibility into SaaS App Configurations
Delivers deep, real-time insights across all major SaaS apps
Depth of Security Posture Management (SSPM)
Covers core platforms like Salesforce, Workday, M365, NetSuite
Ongoing Monitoring to Prevent Configuration Drift
Automates detection of new risks as the environment evolves
High-quality, Actionable Findings
Provides precise, prioritized recommendations for remediation
Seamless API and Workflow Integration
Fits into Sprinklr’s existing environment and workflows
Automated Posture Checks and Threat Detection
Replaces manual reviews, accelerates response time
Clear Reporting and Metrics
Supports compliance and stakeholder engagement
Easy Integration
Enables rapid deployment without specialized expertise
The Results
With AppOmni, Sprinklr:
- Achieved continuous monitoring and rapid identification of vulnerabilities, reducing risk exposure
- Automated security processes, cutting remediation time from weeks to hours
- Eliminated the need for specialized SaaS security experts for every platform
- Empowered security and applications teams to collaborate and deploy securely
- Prioritized and remediated risks with actionable, relevant findings
- Made ongoing, real-time posture monitoring a core part of its long-term security strategy
Why It Matters
AppOmni empowers Sprinklr to safeguard critical SaaS platforms, meet compliance needs, and support secure innovation at scale. The partnership reduces manual workloads, closes visibility gaps, and delivers lasting value across the organization, turning SaaS risk into a strategic advantage.

About Sprinklr
Sprinklr is a leading enterprise software company specializing in unified customer experience management (Unified-CXM). Serving more than 1,800 global enterprises (including over 60% of the Fortune 100), Sprinklr relies on a diverse SaaS ecosystem to drive customer engagement and operational excellence.
Industry
Enterprise Software
Employees
3,000+
Saas Apps


Use Cases
- SaaS Security Visibility
- Security Posture
Improvement - Ongoing Monitoring
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