SaaS Security Case Studies
University of Cincinnati Cuts SaaS Risk and Response Time with AppOmni
The University of Cincinnati dramatically improved SaaS security by partnering with AppOmni, gaining critical visibility, real-time alerts, and an intuitive platform that empowers both cybersecurity and development teams. AppOmni helped the University of Cincinnati corral SaaS sprawl, streamline vulnerability response, and foster a new era of collaboration.

Industry
Higher Education
Use Cases
SaaS Security Visibility, Posture Management, Ongoing Monitoring, Vulnerability Response
SaaS Apps
AppOmni’s Impact
56,000+
Students protected across a complex, multi-app SaaS environment
20+
Federal regulations followed
The Challenge
As SaaS adoption exploded across the University of Cincinnati to support everything from learning management to research and business operations, the university’s small security team struggled to keep up. Departments frequently adopted new SaaS tools, creating risk, compliance, and visibility gaps.
Key challenges included:
- Lack of centralized visibility into SaaS usage, configurations, and permissions
- Shadow IT and SaaS sprawl as departments onboarded tools without IT’s involvement
- Insufficient expertise to manage, monitor, or secure every SaaS platform in use
- Delayed vulnerability response and difficulty collaborating between security and development teams
- Limited ability to track role-based access, integration risks, and configuration drift in real time
Visibility is critical. The security team cannot do their job if they can’t see what’s happening in the SaaS environment. AppOmni gives us the transparency and real-time alerting that we just didn’t have before.”
— Katrina Biscay, CISO, University of Cincinnati


The Requirements
The University of Cincinnati needed a SaaS security partner that could support:
Requirements
How AppOmni Addresses Them
Centralized, Real-Time Visibility
Unifies monitoring across all major SaaS platforms
Configuration Drift and Permissions Monitoring
Provides instant alerts and full change tracking
Seamless Integration with Existing Workflows
Sends findings to SIEM (Splunk Cloud) and ties into ticketing
Ease of Use for a Diverse Team
Intuitive UI and robust documentation, accessible to all
Proactive Alerting and Vulnerability Identification
Enables rapid incident response and security validation
Partnership and Responsive Support
Provides “train the trainer” onboarding and ongoing support
The Results
With AppOmni, the University of Cincinnati’s security and technology teams:
- Achieved immediate visibility and value, detecting real security events and misconfigurations within hours of onboarding
- Reduced time spent on research and incident response thanks to contextual alerts and embedded documentation
- Enabled collaboration between security, IT, and development, aligning on risk management and integrating DevSecOps best practices
- Empowered student analysts with hands-on SaaS security training, building real-world experience for tomorrow’s security leaders
- Accelerated incident response during a major ServiceNow attack in which the university’s security team triaged, investigated, and mitigated issues faster than waiting for the vendor’s notification
Why It Matters
AppOmni enables the University of Cincinnati to turn SaaS complexity into security clarity, reducing risk and compliance burden while increasing efficiency. The partnership with AppOmni is more than technology. It’s a collaboration that advances both cybersecurity and student development, helping the educational institution prepare for the next wave of SaaS and AI-powered innovation.
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