AppOmni’s Chief of SaaS Security Research, Aaron Costello, shares a demo on his research on ServiceNow’s recent KB data exposure with cybersecurity researcher, educator, and content creator, John Hammond.

They also discussed: how attackers exploit vulnerabilities in SaaS (1) through creation of unauthorized privileged users and (2) by maintaining persistent access through hooks & automated scripts. Aaron also emphasizes the importance of collaboration between security researchers and SaaS vendors. Tune in!